Version History
Here you can find the changelog of Duke Energy since it was posted on our website on 2019-06-19.
The latest version is 5.11.0 and it was updated on soft112.com on 02 May, 2024.
See below the changes in each version:
version 5.11.0
posted on 2024-04-30
A little better every day.
version 5.8.0
posted on 2024-02-20
We fixed some things.
version 5.7.0
posted on 2024-02-06
- We love biometrics, but they make us forget things. If you don't remember your Username, tap on "Can't Sign In?" from the Home Screen and we'll help you out!
- Since we mentioned forgetting things, do you need to report an outage through lite authentication? That flow, which is accessible by tapping the ellipsis on the Home Screen, has been updated with all the bells and whistles that are available inside the app.
- Lots of other bug fixes and enhancements.
version 5.4.0
posted on 2023-12-11
New illustrations to delight the senses.
Payment limit now capped at $9999.99 for a single transaction.
Updated navigation for Budget Billing and Manage Bank Account. We'll also let you know if your bank account is tied to Auto Pay.
More cool things.
version 5.3.0
posted on 2023-11-27
Made some tweaks. We’ll never stop improving.
version 5.0.0.1
posted on 2023-10-23
Bug Fixes and Enhancements
version 4.36.0
posted on 2023-10-03
- Images under construction. Bear with us as we overhaul the presentation of all things pretty.
- Other bug fixes and enhancements.
version 4.34.0
posted on 2023-09-18
- Updated Outage Flow to move "Continue" and "Report" buttons within reach of the thumb. Can we get two thumbs up for this enhancement?
- Added the ability to make multi-account card payments.
- Squashed a few bugs, made some other enhancements..
version 4.33.0
posted on 2023-09-06
- Added the ability to enroll in or update communication preferences for Billing Notifications and Payment Confirmations. Check it out in Settings, which is available by tapping on More from the bottom navigation.
- Other awesome bug fixes and enhancements.
version 4.32.0
posted on 2023-08-21
- Our updated bill pay flow brings task navigation within thumbs reach. Thumbs everywhere rejoice!
- Do you drive an electric vehicle that you charge at home? Do you participate in the Home Energy Report program? If your answer to both of these questions is "yes," we are happy to report that we have added electric vehicles to the Home Energy Report load disaggregation chart.
- Other thumb-numbing bug fixes and enhancements.
version 4.30.0
posted on 2023-08-09
We fixed some other things you probably never noticed.
version 4.26.0
posted on 2023-06-12
- Biometrics added to Primary Email screen.
- Other bug fixes and enhancements.
version 4.24.0
posted on 2023-04-17
We made some updates to make the app even more awesome.
version 4.23.0
posted on 2023-04-03
- Our new chatbot answers some of your most frequently asked questions and directs you to our most popular features. It may not be able to complete your math homework or write an essay, but we hope it is helpful. Check it out!
- Other bug fixes and enhancements that aren’t as cool as our new chatbot, but we hope they make your life easier.
version 4.2.0
posted on 2022-05-12
- Eligible customers can now add their name to a waitlist for an earlier Home Energy House Call appointment.
- Bug fixes and enhancements.
version 4.1.0
posted on 2022-04-28
- Customers who report an outage without logging in now have the ability to provide additional information that helps our crews more quickly assess damage.
- Bug fixes and enhancements.
version 3.11.0
posted on 2022-01-20
- Payment Status on Home Screen Billing Card for Auto Pay customers.
- Enhancement to "Change Account" feature.
- Updated messaging for customers who have not completed their digital registration.
- Other bug fixes and enhancements.
version 3.10.0
posted on 2021-12-16
- Updated bill pay flow for customers in Florida and the Carolinas
- Updated outage flow for customers in Florida and the Carolinas
- Bug fixes
version 3.7.4
posted on 2021-09-29
- New Outage Card: In the event of an outage affecting your service, this new feature will automatically give you all the details, right on your Home Screen.
- Bug fixes and enhancements.
version 3.5.7
posted on 2021-08-19
- Outage Card on Home Screen - whether you've reported an Outage or there's a known Outage in your area, a new card on the Home Screen will provide details about cause, impact and estimated time of restoration.
- Customers eligible for the Home Energy Report will see personalized tips to help them save on energy costs.
- Other bug fixes and enhancements.
version 3.5.3.1
posted on 2021-08-05
Resolved a bug where some users could not view the PDF version of their bill.
version 3.1.2
posted on 2021-07-01
+ Our new bottom navigation will allow you to more quickly move around the app - with your thumb!
+ Personalized Bill Pay options.
+ Other enhancements and bug fixes.
version 2.6.6
posted on 2021-02-24
- The Home Energy Report now offers personalized tips to help you save energy, the ability to update your profile and a fresh new design.
- Bug fixes and other enhancements.
version 2.5.41
posted on 2021-01-29
You asked for it and we listened. Included in this update is a brand new Energy Center, which includes Total, Average, High and Low kWh used for Bill Cycle, Week and Day views
Eligible customers can now enroll in Automatic Draft through the app
Eligible customers can now request Payment Extensions through the app
Streamlined experience for new customers and customers with closed accounts
Ability to submit a “Contact Me” form when scheduling a Home Energy House Call
Bug fixes and enhancements
version 1.17.8
posted on 2020-05-18
+ Dark Mode is here!
+ Built in a Splash Screen to make logging in a bit more efficient.
+ Now you can enroll in Budget Billing Plan or Equal Payment Plan (based on your location and eligibility) directly on the app.
+ Ability to manage your Outage and Payment Confirmation alerts.
+ Other bug fixes and enhancements.
version 1.16.7
posted on 2020-05-12
Take a look at what's new (besides hanging out at home and eating a lot of pizza).
. You asked, we delivered. No, not pizza (unfortunately). We are delivering you a PDF of your bill - no matter how you pay it!
. Want to be real with us about our app? We've added some "rules of engagement" for what type of information to submit through the Customer Feedback feature.
. Like bugs or anchovies? Us either. We found some bugs and we fixed 'em and have asked that anchovies be eliminated as well.
version 1.13.10
posted on 2020-03-19
This version addresses some minor bugfixes. Thank you!
version 1.13.9
posted on 2020-03-12
This version addresses a crash related to daylight savings. Thank you!
version 1.13.8
posted on 2020-02-24
Resolved an issue where some users were having trouble signing in via biometrics (face unlock / fingerprint).
version 1.11.4
posted on 2020-01-13
Like getting your My Home Energy Report? Then you’ll love our cleaner and more intuitive user interface! Please give it a look.
If you’re a paperless billing customer we’ve added the ability to view, edit and cancel payments. Now, you have complete paperless control over your account-all in a few taps.
From the devs, with love.
version 1.10.10
posted on 2020-01-08
It’s the holiday season! While you’ve been busy checking your list twice, our d-elve-opers have been hard at work tinkering over our latest features.
In the Preference Center, you can now choose Manage Profile to update your email address, phone number, or change security settings and passwords. In the Manage Account section, you can view your account status.
We’ve also updated our copyright year to 2020. Sure, it’s a little early, but it’s important and we didn’t want to forget.
version 1.9.7
posted on 2019-12-02
Hello and welcome to our latest version, 1.9.7! In this release, you will find:
. Enhanced features and functionality for our customers with disabilities, including new voice-automated assistance.
. Prefer to use a tablet? We finally tablet-sized your app experience for happier tapping and scrolling.
. Want to share feedback with our team? We’ve upgraded our in-app feedback form, so there’s no need to open an email if you need to report an issue or feel like showering us with praise.
version 1.9.6
posted on 2019-11-14
Hello and welcome to our latest version, 1.9.6! In this release, you will find:
. Enhanced features and functionality for our customers with disabilities, including new voice-automated assistance.
. Prefer to use a tablet? We finally tablet-sized your app experience for happier tapping and scrolling.
. Want to share feedback with our team? We’ve upgraded our in-app feedback form, so there’s no need to open an email if you need to report an issue or feel like showering us with praise.
version 1.9.5
posted on 2019-11-05
Hello and welcome to our latest version, 1.9.5! In this release, you will find:
. Enhanced features and functionality for our customers with disabilities, including new voice-automated assistance.
. Prefer to use a tablet? We finally tablet-sized your app experience for happier tapping and scrolling.
. Want to share feedback with our team? We’ve upgraded our in-app feedback form, so there’s no need to open an email if you need to report an issue or feel like showering us with praise.
version 1.8.4
posted on 2019-10-31
Hello and welcome to version 1.8.4! In this latest version, you can expect:
. Enhanced features and functionality for our customers with disabilities, including new voice-automated assistance.
. Keeping up with the Jones’s just got easier with improved date selection for the MyHome Comparison feature. Now you can track your use against homes of a similar size and age in your area, just in time for holiday decorating.
From the devs, with love.
version 1.7.5
posted on 2019-10-10
Fix - having an issue viewing a PDF format of your bill from over a year ago? No worries, we fixed it!
From the devs with love.
version 1.2.10
posted on 2019-09-19
In preparation for Hurricane Dorian, we’ve reinforced the app to ensure that we can communicate with our Florida users.
From the devs, with love.
version 1.2.7
posted on 2019-07-30
Improved app stability.
From the devs, with love.
version 1.2.6
posted on 2019-07-19
We've squashed some bugs and made some enhancements. From the devs with love!
version 1.2.5
posted on 2019-07-17
You asked, we delivered! Outage Maps have arrived!
To prepare for the upcoming storm season, we've added functionality to keep our customers better informed during major storm events.
We’ve also fleshed out a few existing features to make them more intuitive, along with our standard bug fixes and enhancements.
From the devs, with love.
version 1.1.9.2
posted on 2019-06-28
Fixed a bug where alerts for all jurisdictions weren't showing.
From the devs, with love.
version 1.1.9
posted on 2019-06-03
We now are more specific around credit balances and early payments, specifically what is due (and not due) and when it is due (or not due)
Also, more bug fixes and enhancements (as always)
From the devs, with love